We ship all over the continental United States.
We do not ship to Puerto Rico, Hawaii and Alaska.
We cannot process orders shipping to a PO Box, Military address or international address.
Our shipping days are Mondays - Thursdays. Orders placed after 12pm on Thursdays will ship out the following Monday.
Please allow up to 48 hrs for processing and packing. For more information please refer to our Shipping Policies page
We ship our products using UPS, FedEx or a local carrier such as GSO in California.
Shipping is calculated automatically at checkout based on your cart total. All orders over $150 qualify for free shipping. Otherwise, shipping is a flat rate of $20.
We do! Shipping is free for all orders over $150. Otherwise, all shipping is a flat rate of $20.
Yes. Once your order is shipped you will be sent an email with your tracking number. For more detailed information please refer to our Shipping Policies page.
If you do not receive a tracking number, please call us at 1-800-BFROZEN (800-237-6936) or e-mail us at support@CuisineryFoodMarket.com.
Your order comes carefully packed in an insulated box with dry ice to keep our products cold inside a sealed container. For more detailed information please refer to our Shipping Policies page.
Due to the nature of our products, we can’t accept returns. Products will thaw, and will be wasted if they are shipped back. We are sorry, but health concerns prevent us from accepting these goods.
For additional information, call us at 1-800-BFROZEN (800-237-6936) or e-mail us at firstname.lastname@example.org.
Orders can not be modified once placed. If you have a concern, please contact us ASAP via support@CuisineryFoodMarket.com or 1-800-BFROZEN (800-237-6936).
If your order arrives spoiled in any way, send us a message. Please see our Return and Refunds page for more information.
You can email us at support@CuisineryFoodMarket.com. We are always happy to help!
We currently have three brick-and-mortar stores, where you can shop in person or schedule your online order for pickup.
PARAMUS, NEW JERSEY - 484 NJ-17, Paramus, NJ, 07652
MELBOURNE, FLORIDA - 7640 N. Wickham Road, Suite 108, Melbourne, FL, 32940
HOUSTON, TEXAS - 9079 Katy Freeway, Houston, TX, 77024
Based on the delivery address your order will ship out from the closest fulfillment center.
For more detailed information please refer to our Shipping Policies page.
If you’d like to know the status of your order, please contact our Customer Support at (800) 237-6936 or e-mail us at support@CuisineryFoodMarket.com.
Customer Support Hours are Monday - Friday from 9am - 5pm EST.
You can contact Customer Support at (800) 237-6936 or e-mail us at support@CuisineryFoodMarket.com.
Boasting 25+ years of experience in the food service industry—providing fine ingredients to chefs and restaurants worldwide— Cuisinery is a one-stop food market for unique, chef-inspired cuisine.With a passion for quality and taste, our rich history of working with food professionals enables us to deliver chef-inspired cuisine to home cooks and food enthusiasts across the country.
484 NJ-17Paramus, NJ 07652
7640 N. Wickham Road, Suite 108Melbourne, FL 32940
9079 Katy FreewayHouston, TX 77024
Quantity-based discounts will apply at checkout.