How it Works
Packed to Preserve Freshness
No more banging the bag against the counter! With our Individual Quick Freezing (IQF) technique, each item is frozen within minutes. This preserves food’s freshness, nutritional value, and texture, from tender steaks to creamy desserts to each individual pea.
We want your food to be perfect when it arrives, so we guarantee delivery within two days of shipment. Here’s how we do it:
Items always ship from the Cuisinery location nearest to you.
Serve & Enjoy
It’s time to eat! Cuisinery meals are easy to prepare. For applicable items, thawing instructions are always available on the package. Visit our Recipe page for menu-dazzling meals created by our team chefs!
Come Back for Seconds!With the Cuisinery Rewards program, each purchase builds points – meaning big savings for future orders!
We ship all over the continental United States.
We do not ship to Puerto Rico, Hawaii and Alaska.
We cannot process orders shipping to a PO Box, Military address or international address.
Our shipping days are Mondays - Thursdays. Orders placed after 12pm on Thursdays will ship out the following Monday.
Please allow up to 48 hrs for processing and packing. For more information please refer to our Shipping Policies page
We ship our products using UPS, FedEx or a local carrier such as GSO in California.
Shipping is automatically calculated at checkout based on distance, weight and volume.
No. However, we do offer a $5 discount for orders over $100.
Yes. Once your order is shipped you will be sent an email with your tracking number. For more detailed information please refer to our Shipping Policies page.
If you do not receive a tracking number, please call us at 1-800-BFROZEN (800-237-6936) or e-mail us at support@CuisineryFoodMarket.com.
Your order comes carefully packed in an insulated box with dry ice to keep our products cold inside a sealed container. For more detailed information please refer to our Shipping Policies page.
Due to the nature of our products, we can’t accept returns. Products will thaw, and will be wasted if they are shipped back. We are sorry, but health concerns prevent us from accepting these goods.
For additional information, call us at 1-800-BFROZEN (800-237-6936) or e-mail us at firstname.lastname@example.org.
Orders can not be modified once placed. If you have a concern, please contact us ASAP via support@CuisineryFoodMarket.com or 1-800-BFROZEN (800-237-6936).
If your order arrives spoiled in any way, send us a message. Please see our Return and Refunds page for more information.
You can email us at support@CuisineryFoodMarket.com. We are always happy to help!
We currently have two stores with more on the way!
NEW JERSEY - Paramus NJ located at 484 NJ-17 Paramus, NJ 07652
FLORIDA - Park Place Center 7640 N. Wickham Road, Suite 108 Melbourne, FL 32940
Based on the delivery address your order will ship out from the closest fulfillment center.
For more detailed information please refer to our Shipping Policies page.
If you’d like to know the status of your order, please contact our Customer Support at (800) 237-6936 or e-mail us at support@CuisineryFoodMarket.com.
Customer Support Hours are Monday - Friday from 9am - 5pm EST.
You can contact Customer Support at (800) 237-6936 or e-mail us at support@CuisineryFoodMarket.com.